questions we get asked a lot
Welcome to the Enchanting Gifts by lj Help Centre. We’ve compiled some of our customers’ most frequently asked questions into one easy-to-access place. Check them out below - maybe you’ll have the same question that was on somebody else’s mind. Should you have any other issue that we may have missed, don’t hesitate to reach out.
WHICH PAYMENT METHODS DO YOU ACCEPT?
we accept paypal:
Accepts all major credit cards, debit cards
WHAT IS YOUR RETURN POLICY?
You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods.
You need to notify us of your wish to cancel your order within this time period.
You then have a further 14 days from the date you notify us of your cancellation to return the goods.
DO YOU OFFER GIFT VOUCHERS?
Yes. We offer Gift Vouchers starting from as little as £5 - £500 (very common for weddings, events etc)